Terms & Conditions

1. General Information

By booking any service, you agree to the following terms and conditions. These apply to all tours and travel services offered. It is the traveler’s responsibility to read and understand this information before making a reservation.

2. Reservations and Payments

All reservations must be confirmed with an initial payment. The remaining balance must be paid before the start of the service. Payment methods and deadlines will be provided at the time of booking.

3. Cancellations and Refunds

Cancellations must be made in advance and may be subject to penalties depending on the timing and type of service booked. Some services, such as entrance tickets or train tickets, are non-refundable and non-transferable. Refund policies will be clearly specified during the booking process.

4. Changes and Modifications

Changes to bookings are subject to availability and may incur additional costs. Last-minute modifications cannot always be guaranteed. The company reserves the right to adjust itineraries due to weather conditions, operational reasons, or safety concerns.

5. Travel Requirements

Travelers are responsible for carrying valid identification documents (passport or ID). For certain tours, physical fitness and proper acclimatization are required. It is recommended to consult with a doctor before participating in high-altitude activities.

6. Responsibility and Liability

The company acts as an intermediary between travelers and service providers (transport, trains, etc.). While all services are carefully selected, the company is not responsible for delays, cancellations, or circumstances beyond its control, such as weather conditions, natural events, or strikes.

7. Safety and Conduct

Travelers must follow the instructions of guides at all times. Any behavior that puts the group or the operation at risk may result in removal from the tour without refund.

8. Health and Insurance

Travel insurance is highly recommended. The company is not responsible for medical expenses, accidents, or loss of personal belongings during the trip.

9. Force Majeure

The company is not liable for failure to perform its obligations due to unforeseen events such as natural disasters, political unrest, pandemics, or other circumstances beyond control.

10. Acceptance of Terms

By booking a tour, you acknowledge and accept these Terms and Conditions in full.

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