Booking Policy

1. Reservation Process

All bookings must be made through our official communication channels. To initiate a reservation, clients are required to provide accurate personal information, including full name, contact details, and any relevant travel information.

2. Confirmation of Booking

A reservation is only considered confirmed once the required advance payment has been received and a confirmation has been issued. Availability is subject to change until the booking is fully confirmed.

3. Personal Information Accuracy

Clients are responsible for ensuring that all personal details provided (such as names and identification numbers) are correct. Errors may result in additional costs or service limitations, especially for tickets and permits.

4. Availability and Limits

All services are subject to availability. Certain tours, tickets, or time slots may have limited capacity and can sell out quickly, so early booking is strongly recommended.

5. Special Requests

Any special requirements (dietary needs, medical conditions, or travel preferences) must be communicated at the time of booking. While efforts will be made to accommodate requests, they cannot always be guaranteed.

6. Changes to Reservations

Modifications to confirmed bookings are subject to availability and may incur additional charges. Some services may not allow changes once booked.

7. Group Bookings

For group reservations, additional conditions may apply, including different payment terms or cancellation policies. These will be specified during the booking process.

8. Final Instructions

Clients will receive detailed instructions prior to the tour, including pickup information, recommendations, and important guidelines to ensure a smooth experience.

9. Acceptance of Policy

By making a reservation, you acknowledge and agree to these booking terms.